Student should bring their device fully charged every day. Device takes 2 hours to charge if fully shut down, 4 hours if left on. Student should use the power brick and cord they were issued with their device to charge, not a generic android charger.
Common Problems and their solutions:
Surface Problems and Solutions.pdf
Make that battery last all day!
Maximize your Surface Battery.pdf
Student advocates are in the Media Center every morning and during team time. Please submit this form and then visit the Media Center between 8 and 8:40 am or Team Time. If the links above have not helped you, visit the advocate's website to get ideas of how you can solve the problem with their tips!
Eagle Tech Support Form
Eagle Tech Support Website
Problems after hours or before 8 AM? You can contact the
IT Service Desk
FCS Surface Individual Application -2016-2017 Revised.pdf
To find out the serial number on your Windows Surface 3, please email Diane Stephenson*
*Please allow at least 24 hours for a reply.
Information Packet and Permission Slip